1. Personal Information We Collect
1.1. Data provided directly by you. Contact and profile information. When you create an Account, complete your Account profile, sign up for a mailing list, or otherwise communicate or interact with us (whether or not through an Account), we may collect information from you, such as your name, phone number, e-mail address, and physical address. We use this contact and profile information to: (i) create and personalize your Account; (ii) communicate with you directly about the Services as well as answer any questions, issues or concerns you or other users may have, (iii) fulfill your order, and (iv) send you marketing communications in accordance with your preferences. Payment information. When you submit an order (by unblocking FooDoo micro stores), you are required to provide payment information, such as your credit card or debit card. Such information is directly provided to Stripe inc. through “Stripe” interfaces to process any payments. We do not collect any of your payment information other than the last four (4) digits of your card number, expiration date and type of payment system to identify your payment method for further transaction processing. By doing so, we eliminate the need for you to enter payment information before each transaction. Transaction information. When you submit an order, we collect information, including the items purchased, the date and time of your transaction, any special instructions, and any points you accrue or rewards or promotions you redeem as part of a loyalty or rewards program. We use this transaction information to fulfill your order, update your rewards, detect and prevent fraud, personalize your experience, perform analytics/identify usage trends, and inform our advertising and marketing. Communications, Participation and other content. We maintain all communications (including email, phone, mail and chat) resulting from your interactions with us. We also record comments and opinions you express when responding to surveys, making reviews, or taking part in promotions we run. We use all of the foregoing communications to address your questions, issues and concerns and provide other related customer support services, for safety and security purposes, to improve our Services, and for analytics. We also maintain your Ratings and Reviews regarding goods on the Platform and/or Services, which we may post for the benefit of all of our users. Other information you provide. With your permission, we may access your photos or contact list from your mobile device, Facebook Messenger account or email account to enable you to share content or promotions or invite your friends to connect with our Platform and/or Services, including through our friend referral program. If you are ordering an alcoholic beverage, our Delivery Partners may collect the information contained on your government-issued identification card for age verification purposes in order to complete the delivery. We may also use aggregate personal information for regulatory compliance, industry and market analysis, research, demographic profiling, marketing and advertising, and other business purposes, as long as the end-product does not uniquely identify you or any other user of the Platform and/or Services.
1.3. Data from other sources. Information we receive from third-party sites you connect to our Services. We may receive personal information about you from third parties and combine that with information we collect through our Platform and Services. For example, we may obtain information when you login through a third-party social network or authentication service, such as Facebook or Google. These services will authenticate your identity and provide you the option to share certain personal information with us, which could include your name, email address, address book and contacts, or other information. Similarly, when you interact with us through a social media site or third-party service, such as when you like, follow or share FooDoo content on Facebook, Twitter, or other sites, we may receive information that you permit the social network to share with third parties. The data we receive from these third-party sites is dependent upon that third party’s policies and your privacy settings on that third-party site. Information we receive from affiliates or third parties. From time to time, we may receive information about you from third parties, including without limitation: our Merchant partners, other FooDoo entities and affiliates, co-marketing partners and service providers, as well as in connection with our enterprise programs. For example, if your company, university, or organization participates in one of our enterprise programs, we may receive your information from that participating organization for the purpose of setting up your Accounts or for billing purposes. We may receive additional information about you, such as fraud detection information, from third-party partners and combine it with other information that we have about you. We use this information from affiliates or third parties to create your Accounts, to contact you, to send you advertising or promotional materials or to personalize our Platform and Services, to protect against bot attacks and account takeovers, and to better understand the demographics of our users. We do not control, supervise, or respond to how third parties providing your information process your personal information. Therefore, any information request regarding the disclosure of your personal information to us should be directed to such third parties.
2. How We Use Your Personal Information
In addition to the uses described above, we may collect and use personal information to:
2.1. Provide, maintain, improve and develop the Platform and Services. We may use the personal information to provide, maintain, improve and develop the Platform and Services. For example, we:
Enable you to create Accounts or otherwise access and use the Platform and Services (e.g., remember information so that you will not have to re-enter it during your visit or the next time you visit),
Fulfill your requests to open micro stores and use “Stripe” payment system to process payments,
Provide custom, personalized content and information (e.g., “Happy Hours Discounts” and filter features),
Perform analytics, detect activity patterns on our Platform and Services, and otherwise research usage, and
Test and develop new features and functionality and otherwise enhance the Platform and Services according to customers needs.
2.2. Maintain the safety, stability and security of our Platform and Services. We may use the personal information to maintain the safety and security of our Platform and Services. For example, we:
Detect or prevent fraud, abuse, or other harmful activities, including but not limited to unauthorized transactions and/or purchases,
Diagnose or fix technology problems,
Conduct security investigations and risk assessments, and
Improve and enforce our security measures.
2.3. Communications with you to provide support and other important messages. We may use personal information to communicate important messages to you and/or to provide you with support. For example, we might send you service-related emails or messages (e.g., user Account verification, changes or updates to features of the Platform or Services, technical and security notices) and other communications from or about FooDoo .
2.4. Provide, personalize, measure and improve our advertising and marketing. We may use personal information to provide, personalize, measure, and improve our advertising and marketing. For example, we may:
Administer rewards, surveys, contests, or other promotional activities or events sponsored or managed by FooDoo or its third-party partners,
Inform you of products, programs, services, and promotions that we believe may be of interest to you, including, without limitation, through emails and push notifications,
Determine the effectiveness of our Platform, Services and our promotional campaigns.
2.5. Legal and regulatory requirements and proceedings. We may use the personal information in connection with legal and regulatory proceedings and requirements. For example, we may need the personal information to enforce our corporate reporting obligations, or to comply with applicable laws.
3. Our Sharing and Disclosure of Personal Information
We disclose personal information to the following types of third parties:
Ad networks and advertising partners. We work with third-party Ad Networks and Advertising Partners to deliver advertising and personalized content to you on our Platform and Services, on other sites and services you may use, and across other devices and advertising channels you may use. These parties may collect information directly from your browser or device when you visit the Platform through cookies or other tracking technologies. This collected information is used to provide and inform targeted advertising, as well as to provide advertising-related services such as reporting, attribution, analytics and market research.
Social networks. We disclose personal information, such as a unique identifier, hashed email address, or information automatically collected through tracking technologies, to social networks for the purpose of displaying personalized advertising and content on those social networks.
Select restaurants and brands. We may disclose personal information to select restaurants and brands from which you have placed orders through the Platform as well as their affiliates and third-party service providers. These restaurants, brands, and their affiliates, may use your information as permitted by their own privacy policies, which could include sending you marketing communications and other promotional content.
Campus Food Providers. For campus users only, we disclose personal information to select food providers that operate restaurants and other food ordering and delivery services on your campus so that they can communicate directly with you and send you personalized communications and marketing.
4. Control Over Your Personal Information
5. How We Store and Protect Your Information
Data storage and transfer. If you create an Account on the Platform as a visitor from outside the United States, by using and/or accessing the Platform or Services, you consent to the collection, transfer, storage, and processing of your information to and in the United States. If you are located in the European Union or other regions with laws governing data collection and use that may differ from U.S. law, please note that we may transfer information, including personal information, to a country and jurisdiction that does not have the same data protection laws as your jurisdiction. Keeping your information safe. We care about the security of your information and employ physical, administrative, and technological safeguards designed to preserve the integrity and security of all information collected through our Platform and Services. However, no security system is impenetrable and we cannot guarantee the security of our systems. Please recognize that protecting your personal information is also your responsibility. If you know or have reason to believe that your Account credentials have been lost, stolen, misappropriated, or otherwise compromised or in case of any actual or suspected unauthorized use of your Account, please contact us following the instructions in the Contact Us section below.
6. Children’s Personal Information
Our websites and online Services are not directed to, and we do not intend to, or knowingly, collect or solicit personal information from children under the age of 13. In the event that we learn that we have inadvertently collected personal information from a child under age 13, we will delete that information as quickly as possible. If you have a basis for believing that we have any information from a child under 13, please contact us at email@example.com.
7. Third-Party Websites
8. Region Specific Disclosures
We may choose or be required by law to provide different or additional disclosures relating to the processing of personal information about residents of certain countries, regions or states. Please refer below for disclosures that may be applicable to you: 8.1 Disclosures for Residents of California. Only to individuals who reside in California. The California Consumer Privacy Act of 2018 (“CCPA”) provides California residents certain additional notice rights.
A. Notice of Collection Although the information we collect is described in greater detail in Section II above, the categories of Personal Information that we have collected – as described by the CCPA – including in the past 12 months are:
Identifiers - including name, email address, and IP address.
Other individual customer records - including phone number. This category includes Personal Information protected under pre-existing California law (Cal. Civ. Code 1798.80(e)), and overlaps with other categories listed here
Demographics - including your age. This category includes data that may qualify as protected classifications under other California or federal laws.
Commercial information - including purchases and engagement with our Services.
Internet activity - including your interactions with our Service.
Geolocation data - including location enabled services such as WiFi and GPS.
Sensory Information - such as recordings of phone calls between you and us and surveillance video at our properties, where permitted by law.
Inferences - including information about your interests, preferences and favorites.
Health information - including allergens and any information you provide to us regarding an experience with our goods that may require us to contact our kitchen partners or other food service partners for public health or safety reasons, or to facilitate a refund.
We do not share your identity with our partners we may contact in such a capacity, but do share date, time, location of a transaction and goods ID number.
For more information on our collection practices, including the sources we receive information from, please review “Personal Information We Collect” (Section 1 above). We collect and use these categories of Personal Information for the business purposes described in “How We Use Your Personal Information” (Section 2 above), including to provide and manage our Services.
B. Right to Know and Delete California residents have the right to delete the personal information we have collected from you, and the right to know certain information about our data practices in the preceding twelve (12) months. In particular, you have the right to request the following from us:
The categories of personal information we have collected about you;
The categories of sources from which the personal information was collected;
The categories of personal information about you we disclosed for a business purpose or sold;
The categories of third parties to whom the personal information was disclosed for a business purpose or sold;
The business or commercial purpose for collecting or selling the personal information; and
The specific pieces of personal information we have collected about you.
To request access to or deletion of your information, please see Section 4 ( Control Over Your Personal Information) above.
C. Right to Opt-Out We do not generally sell information as the term “sell” is traditionally understood. However, if and to the extent “sale” under the CCPA is interpreted to include advertising technology activities such as those implemented specifically for interest-based advertising, we will comply with applicable law as to such activity.
D. Right to Non-Discrimination You have the right not to receive discriminatory treatment by us for the exercise of any your rights.
E. Financial Incentives We offer various financial incentives. For example, the financial incentives we may provide include:
Discounts, coupons and special offers (such as “Happy Hours”) via email and FooDoo mobile app interfaces when you sign up for our email list, participate in marketing promotions, or create an Account.
Rewards when you refer a friend who has not used our Platform before.
Loyalty programs, where you earn rewards based upon your purchase history.
In order to participate in some of these financial incentives, you may be asked to provide personal information. Participation in any financial incentive program is entirely optional and participants may withdraw from the program at any time. To opt-out of the program and forgo any ongoing incentives, you may unsubscribe from our emails (for email-based incentives), or to opt-out of ongoing loyalty or rewards program incentives that are not associated with your FooDoo Account, you may submit a request via email to firstname.lastname@example.org with the subject line “Loyalty Opt-Out” and include the personal information you submitted and the name of the applicable program or promotion. However, to fully opt-out of rewards programs that are associated with your FooDoo Account, you must close your Account. The financial incentives we offer to consumers are reasonably related to the value of the consumer’s data to our business, based on our reasonable but sole determination. We estimate the value of consumers’ personal information by considering the expenses incurred by the business related to the collection, storage and retention of consumers’ personal information in the context of the financial incentive program and the expenses related to the provision of the financial incentive. From time to time, we may provide additional terms that apply to a particular financial incentive, which will be presented to you at the time you sign up for the financial incentive.
F. Shine the Light If you are a California resident, you may ask FooDoo for a notice describing what categories of personal information FooDoo shares with third parties or affiliates for those third parties or affiliates’ direct marketing purposes and identify the name and address of the third parties that received such personal information. Please submit a written request to the address provided below and specify you want a copy of your California Shine the Light Notice. We may require additional information from you to allow us to verify your identity and are only required to respond to requests once during any calendar year.
G. Consumer Affairs Under California Civil Code Section 1789.3, California residents are entitled to the following specific consumer rights notice: If you have a question or complaint regarding our website, please send an email to email@example.com. You may also contact us by writing to us at the address provided below under the Section entitled “Contact Information”. California residents may reach the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs may be contacted in writing at 400 R Street, Suite 1080, Sacramento, California 95814, or by telephone at (916) 445-1254 or (800) 952-5210.
8.2 Disclosure for Residents of Nevada. We do not sell Personal Information as defined under Nevada law.
10. Contact Us
Alternatively, contact our support team at: My Hotel Group Inc 40900 Woodward Ave #111, Bloomfield Hills, MI 48304, USA firstname.lastname@example.org
Please note that email communications will not necessarily be secure; accordingly, please do not include credit card information and/or other sensitive personal information in your email correspondence with us.